1. Who We Are
Horizon AI is a sole proprietor AI automation agency based in Mbombela, South Africa, operated by Zane Grobler ("we", "us", or "our"). Our website is horizonai.co.za and you can contact us at zane@horizonai.co.za.
This Privacy Policy explains how we collect, use, store and protect the personal information you share with us through this website, in accordance with the Protection of Personal Information Act 4 of 2013 (POPI Act) of South Africa.
2. Information We Collect
We only collect information you voluntarily provide to us:
- Contact form submissions — your name, email address, and the content of your message (what your business does and what you want automated)
- Email correspondence — any information contained in emails you send us directly
- Booking data — if you book a call via Calendly, their own privacy policy applies
We do not collect sensitive personal information, run advertising trackers, or sell your data to third parties.
3. How We Use Your Information
Information you submit is used solely to:
- Respond to your enquiry or message
- Provide a quote or scope of work for the automation services you requested
- Fulfil any contract we enter into with you
- Comply with legal obligations
We will not send you unsolicited marketing emails unless you have expressly consented to receive them.
4. Third-Party Services
Our website uses the following third-party services that may process personal data:
- Formspree (formspree.io) — processes contact form submissions and forwards them to our email. Subject to Formspree's Privacy Policy.
- Calendly (calendly.com) — used for booking discovery calls. Subject to Calendly's Privacy Policy.
- Google Fonts — fonts loaded from Google's CDN. Google may log IP addresses. Subject to Google's Privacy Policy.
5. Cookies
This website uses a single essential cookie to remember that you have acknowledged this cookie notice. We do not use advertising cookies, analytics cookies, or any tracking cookies.
You can clear cookies at any time via your browser settings.
6. Data Retention
We retain your contact details and messages for as long as is necessary to fulfil the purpose for which they were collected, and for a reasonable period thereafter in case you return as a client. If you ask us to delete your information, we will do so within 30 days (subject to any legal obligation to retain records).
7. Your Rights Under the POPI Act
As a data subject, you have the right to:
- Be informed about the collection and use of your personal information
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information ("right to be forgotten")
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za)
To exercise any of these rights, email us at zane@horizonai.co.za.
8. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the revised policy.
10. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal information:
- Email: zane@horizonai.co.za
- Location: Mbombela, Mpumalanga, South Africa